Kibathi Travels Privacy Policy

At Kibathi Travels, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By using our website or engaging with Kibathi Travels, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you visit our website or interact with our services:

• Personal Identification Information: This may include your name, email address, phone number, mailing address, and payment information.

• Travel Preferences: Information related to your travel bookings, preferences, and history.

• Device Information: Details about the device you use to access our website, including IP address, browser type, and operating system.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, track activity, and personalize content.

2. How We Use Your Information

The information we collect is used for the following purposes:

• Booking and Service Fulfillment: To process your travel bookings, reservations, and customer support inquiries.

• Communication: To send booking confirmations, updates, newsletters, and other communications related to our services.

• Improvement of Services: To analyze and improve the user experience on our website and tailor services based on your preferences.

• Marketing: To send promotional materials, offers, and updates on our services, unless you opt-out of marketing communications.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, hotel partners, airlines, and tour operators.

• Legal Compliance: We may disclose your information if required by law or to comply with legal processes, such as court orders or government requests.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. While we strive to use commercially acceptable methods to protect your data, please be aware that no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.

• Correction: Request corrections or updates to your personal information.

• Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.

• Opt-Out: Opt out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance the user experience on our website. Cookies help us remember your preferences, analyze website traffic, and improve functionality. You can choose to disable cookies through your browser settings, but this may affect the functionality of certain parts of our website.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we discover that we have collected personal information from a child under 13, we will take immediate steps to delete that information.

8. Third-Party Links

Our website may contain links to external websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at:

• Email: info@kibathitravels.com